What happens to my original Credit Card Authorization when I have a Back Order?


Credit Card companies do not allow you to Capture against a single Authorization more than once. 

In the scenario where you have an Order with a Back Order, when the original Invoice is captured it will 'Use Up' the original Authorization, even if it is for a lower amount. 

Credit Card Deluxe will remember the original Credit Card used. 

If you are using Picking System, it will automatically reauthorize the Credit Card before Picking.

If you are not using Picking System, when you go to capture, Credit Card Deluxe will attempt to capture the invoiced amount against the original Credit Card. 

In environments where you are concerned that your customer's Credit Card will not have sufficient Credit for the Back Order and you are not using Picking System, you will need to manually Authorize the Back Ordered shipment before shipping.