"Order Not Found" when trying to Authorize a Credit Card.


When you receive this message there are a few things to check.

  •  If you have multiple databases check and make sure the software is pointed to the correct one.
  •  Does the order exist in Macola?
  •  Has the order been converted from a quote?
  •  Make sure it has not been invoiced.
  •  Are the terms on the order Credit Card?

If you have checked everything above than submit the order to support@birddogsw.com.

Please included the order number, was this order created in BirdDog or Macola, version number of the BirdDog Software and Macola version you are using.