Web-based order entry for call centers, sales reps, trade shows, and route sales!

  • Order Entry on a web platform (Offline/Sync also available)
  • Streamlined order entry process/add customers on the fly
  • Customer information for your employees to serve your customers quickly and efficiently
  • Integrated shipping quotes and credit card processing
  • Inventory level information (in stock/on backorder)
  • Tailor pages to your business processes
  • Online access to customer quotes, orders, and invoice history
  • Auto-prompt upsell and cross-sell based on the initial purchase item, all in an easy-to-use layout
Order Management DashBoard

Equip your Customer Service and Sales People to be more efficient and effective

BirdDog Customer Service allows your employees to provide:
  • Order Entry
  • Customer Quotes
  • Upsell and Cross Sell Suggestions
  • Accurate Real-Time Freight Quotes
  • Credit Card Payments
  • Real-Time Credit Card Authorizations
  • Existing Order Search or Audits
  • Emailed Invoices, Orders or Quotes
  • Credit Memos
  • Duplicate Orders from Order History
  • Real-Time Account Balance Checks
  • Customer Information Updates
  • Much More!
Order Entry

Simple. Fast. Efficient.

  • Add Customers on the Fly
  • Real time Inventory Availability
  • Multi Price Codes and Discounts Structure
  • Add or Edit BillTo and ShipTo Information
  • Credit Card, Checks or OnAccount Terms
  • PayPal Support
  • Prompts for Upsell and Cross Sell
  • Real-Tme Freight Quotes
  • Quick Order Entry Interface for Catalog or B2B Customers

"CustomerService has been a life saver!  The pain and suffering in our Customer Service dept is no more!"

Customer Summary View

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