Batch Capture Credit Card Orders

The following orders will be targeted for capture:

  • Type is order (invoice, credit memo, and debit memo orders are ignored)
  • The order is selected
  • The total amount selected minus existing payments is greater than zero
  • The order has credit card transactions, or the order's customer has saved credit cards
  • The order will accept a payment; some systems, like Macola Progression, will only accept a single payment, so if the order already has a payment, it will not accept another
  • The order's payment terms are marked as credit card

This process captures the final invoice amount against the original Authorization using the following logic:

  • If the Invoice amount is less than or equal to the Authorization, capture the Invoice amount against the original Authorization.
  • If the Invoice amount exceeds the original Authorization, attempt to capture the full amount of the invoice.  If this is successful, void the original Authorization. 
  • If we have multiple Authorizations against the order (typically, this occurs because of a change to the order after the original Authorization), attempt to capture the full amount of the invoice.  If this is successful, void the original Authorizations. This step aims to make the charge the customer sees on their credit card statement match the invoice amount. 
  • If we cannot capture the full amount, capture the original Authorization(s) and then attempt to capture the difference. This can occur because something was added to the order after the original authorization or the authorization has expired.

If we were still unable to capture, and the customer has saved credit cards

  • Attempt to capture using the customer's first unexpired credit card

You can capture all credit cards for selected orders in one step, using Enterprise for Windows.

  • Go to Processes | Credit Cards | Capture Selected Orders
  • Enter the order numbers you want, or leave the fields blank to get them all 
  • Print your Capture Report, or Print to File, as you prefer, but DO NOT skip this step; you will need these reports for accounting purposes.
  • Review your report immediately for any orders that were not captured and address them appropriately.

Done. You are ready to print invoices and post them.

Please note that you cannot run this capture process for orders that have been posted; it must occur before the invoice step.