How it works

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The BirdDog Amazon Connector monitors your data for updates (add, change, or delete) and sends that to Amazon while also monitoring Amazon for new orders.

New orders placed on Amazon will go through the following workflow:

  1. New Order is placed on Amazon
  2. Amazon Connector downloads the Order
  3. The sales order is invoiced and posted
  4. Amazon Connector notifies Amazon that the order has been shipped and uploads any tracking numbers

Note: The item/location to use will come from the location set on the connector, if the item does not have this item/location than the item's default location will be used.

The following data is uploaded to Amazon:

  • Basic Item data
    • Item Number -> Variant.SKU
    • Product Types ->Web Category the item is in
    • Price based on customer type from Connector Customer Type -> Price
    • Item/Location Price -> Variant.Compare At Price
    • Item/Location Quantity Available -> Variant.Inventory Quantity
    • Item/Location Quantity Available -> Variant.Inventory Quantity Adjustment
    • Variant.Old Inventory Quantity set to zero
    • UPC Code -> Product.Bar Code
    • Weight -> Product.Weight
    • Product.Weight Unit set to "lb"
    • Taxable -> product.Taxable
    • Item.Free Shipping inverted -> Variant.Requires Shipping
    • Short Description -> Product.Title
    • Long Description -> Product.Body HTML
    • Meta Keywords -> Product.Tags
    • Uploads the highest quality image, using the following priority:
      • Original Image
      • Large Image
      • Medium Image
      • Small Image
      • Icon Image

The BirdDog Amazon Connector monitors Amazon for new Orders and downloads them:

  • Download from Amazon to your ERP:
    • Order
      • All orders with a status of Unshipped and Partially Shipped are downloaded (Orders with a status of Canceled are ignored)
      • Connector Order Type -> Type
      • Order Entry Next Customer Number -> Number
      • Connector Customer Number -> Customer Number (which defaults all of the billing information)
      • Purchase Date -> Date
      • Shipping Address -> Ship To
      • Purchase Order Number -> PO Number
      • Amazon Order ID -> Comments
      • Buyer Name, Email, and Phone Number -> Comments
      • Payment -> Payment
      • Connector Location -> Location (if set, otherwise comes from the Amazon Customer)
      • Connector Terms -> Terms (if set, otherwise comes from the Amazon Customer)
      • Connector Sales Person-> Sales Person (if set, otherwise comes from the Amazon Customer)
      • Connector Ship Via -> Ship Via (if set, otherwise comes from the Amazon Customer)
      • Amazon Customer Tax Code / Schedule-> Tax Code / Schedule
    • Order Line
      • Seller SKU -> Item Number
      • Quanity Ordered -> Quantity Ordered
      • Item Price -> Price

The BirdDog Amazon Connector monitors your ERP for Orders that were download from Amazon and have since been fulfilled:

  • Orders that have been invoiced but not posted
  • Orders that have been posted (just in case they were missed by the previous pass)

Orders Cancelled on Amazon

  • If the order has not been downloaded it will be ignored
  • If the order is in a booked status then it will be deleted and a warning displayed that it was cancelled.
  • If the order is in any other status then we'll add *** Order Canceled on Amazon! *** to the order comments and a warning will be displayed that it needs to be deleted ASAP.