Our default behavior is to download all Tax Schedules and Tax Codes on every run. You can improve performance but increase the likelihood that you'll download a customer or sales order with an invalid tax schedule or code by increasing the time between downloads by setting TaxInfoDownloadWaitMinutes on the Sage record in BDConnectorAccounts.
- In Server Management Studio pointed at your BirdDog database, review the table BDConnectorAccounts. You should find a field for TaxInfoDownloadMinutes.
- Change the TaxInfoDownloadMinutes field to the appropriate value in minutes that you want it set to. For example, 1440 minutes would equal one day if you wanted to delay this for that period.
- Now monitor your connector run.