Using the Software


In normal operation, the job created during the configuration setup will handle all processing of pulling down and importing orders as well as pushing up invoicing details for orders that have been posted. However, if you do not want this process to run automatically and instead want to do it manually, open Enterprise for Windows and navigate to Processes | Run Connectors. Each time you click on this, the program will communicate with CommerceHub to download any new orders to your ERP as well as uploading any invoiced data.

Anytime the connector runs and there are orders to be downloaded or invoices to be uploaded, a list of the orders downloaded and invoices uploaded will be sent to the notification email address that was setup on the connector. If there are any issues processing the data, that will be reported in the application log:

  • Enterprise for Windows: Help | Application Logging; Website
  • System Management | Log Viewer.