How Do Customers Pay Open Invoices?


The functionality for customers to login to your website and pay outstanding invoices was added in 12.1 and is remarkably simple. This presumes you have a working credit card system working with your Ecommerce site. They simply have to do the following:

  • Login to the website
  • Click on the Account button at the top of the page
  • On "My Account" page, click on Make Paymen under Order Views
  • Outstanding invoices for the customer will automatically populate
    • If the customer in question has a saved credit card already stored in the system, they can select it. Otherwise, a valid credit card will need to be added.
    • Input the amount to be paid on the appropriate order line. This allows a customer to pay multiple outstanding invoices at the same time with a single card.
    • Once satisfied, simply click Make Payment,
  • Paid invoices will go away