At its core, business is doing things with and for other people. Great customer service means doing what your customer needs, when they need it. What seems to be lacking in so many companies is a way to manage all the requests for action. BRAIN was built to make sure you know what needs to be done and give you the tools to make sure it gets done in an expedient and timely manner.

For managing tasks, BRAIN is based upon the process described in the book Getting Things Done, by David Allen.  The following graphic demonstrates the BRAIN process for tasks.



Since the task is at the center for the BRAIN philosophy; find out more about Tasks here.

The Inbox is the starting point for getting things done. Just like the traditional Inbox on the top of your desk, the BRAIN Inbox collects everything someone thinks needs your attention. And, just like processing your desktop Inbox, you will complete some items, assign priorities to others, delegate, file for future use, or just plain trash whatever you are looking at.  Find out more about using your Inbox.

Anything  you assign a date to while you are processing your Inbox will show up on your calendar on the date assigned, either in your appointment list, or on your Daily Task list.  Find out more about using your Calendar.

The To Do List provides a place to keep all of the items you will address in the future, but with no particular date or deadline in mind.  These are tasks that you complete after you have worked on your daily responisilities and have cleared your Daily Task list.  Find out more about using your To Do List.

There will be times when you want to track your time so we have included timeslips to track activities.  For times you are working on non-task items such as impromptu meetings or administrative details you can use the Meeting button or the Admin button.

Of course you do what you do for others.  These are your contacts.  Find out more about working with your Contacts.