Before displaying an Item page, the system checks the following three items:
- The Item is Obsolete
- The User is not an Employee
- Redirect If Obsolete is enabled for the Item layout (defaults to True)
If any of these are false, the system displays the page.
If all of these are true, the system checks to see if the Item has an Upsell item set in Content Manager or a if Substitute item has been set and redirects to the referenced item using a 301 Status.
If the Item does not have any referenced Items, the page redirects (with a 301 Status) to NotFound.aspx.
Troubleshooting: In the event that an item is obsolete, but is still showing on the page, you can resolve this by utilizing the Enterprise for Windows program, navigating to Processes | Inventory | Remove Permissions from Obsolete Items, the following the instructions on the pop-up.