Bug Reports - 28.2.14 - Released 8 November 2025

This build has the following bug fixes implemented: 
Fixed
11878444 - Enter During Type-Ahead Search Does Not Select Item
On the Quick Cart Form, when starting to type an item number on a line and the type-ahead list pops up, when pressing enter to add the item to the list, it took you back to Cart Form. We fixed this by requiring you to actually select the item.
Fixed
11896465 - Document Attached to Task Disappears
When dragging and dropping a file to a task under the "Documents tab" and then saving and sending the task with the document to someone else, it did not save the document. Now it does.
Better
11896680 - Add Support For Viewing Line Fields On The Order And Invoice Form
On Order Form and Invoice Form, there was an audit column, which we renamed to Action and added a button that displays a dialog showing all of the BirdDog fields and values.
Fixed
11897819 - Enter Orders Line Columns Not Lining Up Correctly
When adding line items in Enter Orders, the columns were not lining up correctly.
Fixed
11897597 - Spire Uploading Sales Order But External Number Isn't Being Set
There were certain error scenarios that caused the sales order's mapping to the Spire ERP's ID to not get saved which would then cause subsequent updates to fail. We now handle these scenarios gracefully.
Fixed
11898670 - New Inbox Requires Customer To Be Set To Function
With the new inbox, if you did not have a customer active, when going to the inbox, the site was crashing. Now it doesn't require this.
Better
11898686 - Expand Logging Around Generating and Maintaining a UPS Authentication Token
Improved logging.
Fixed
11898707 - Object Reference Error When Attempting To Send Order Authorization Email
Fixed this error so the order authorization email would work.
Better
11898806 - Update Inbox Look And Feel
Further updates to our new inbox that fixes things we overlooked or realized we needed after our initial pass.
Better
11898815 - Order Entry To Sales History Link Needs To Encode The Customer And Item Number
Clicking on the sales history link in order entry for items that have an ampersand in them (&) was dropping the ampersand and everything after it when taken to the Invoicing Analysis page.
Fixed
11898852 - Entered By On Invoice Displaying The Wrong User Name
If entering a sales order in order entry and selected an ordered by, and then invoicing and posting the order, the entered by on that invoice was being changed to the Ordered By.
Better
11898903 - Create Mobile Version Of The Inbox
In our continuing update to the BRAIN inbox, we streamlined the look of it in the mobile version to look more like email.
Better
11899072 - Add Lead Generation Form
Added a new menu item on BRAIN | Processes called Lead Creation. This allows a user to quickly create projects for opportunities.
Fixed
11899212 - Error Uploading Invoices With Coupons To WooCom
When creating an order in WooCommerce with a coupon that is then downloaded to BirdDog, if that order is invoiced and posted in BirdDog, attempts to upload the invoice back to WooCommerce was resulting in an ugly error.
Fixed
11899367 - Site Crash When Adding Third Item On Enter Order
When adding a third item to Customer Service | Enter Orders, the website crashes with an error stating Invalid JSON primitive.
Fixed
11899373 - Magento Connector Throws Divide By Zero When Quantity Or Price Is Zero
When downloading a Magento order that had either quantity or price was zero, the connector was throwing this error.
Fixed
11899392 - Item Layout Throwing The Given Key Was Not Present In The Dictionary Exception
This was a NULL reference that we fixed.